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[Communication skills] the most comfortable 38 kinds of communication skills, nothing more to read several times

 Carnegie once said that about 15% of a person's success depends on knowledge and skills, and 85% on communication - the ability to express his own opinions and the ability to motivate others. Indeed, people who are good at communicating are often respected, loved, and supported.

 
So, what kind of communication, in order to make people feel comfortable, and contribute to your success?
 
Praise behavior rather than individual
 
For example, if the other party is a chef, do not say: You are really great cook. He knew that more chefs were better than him. But if you tell him that you have half a week to eat in his restaurant, this is a very clever compliment.
 
2 expression of praise through a third party
 
The elderly often say, "behind the people do not say bad things." But in the back that people are good words do more with less, from the third person's mouth to hear their praise may be even more real, more convincing.
 
3 courtesy words have to say just right
 
Kind words are your respectful and grateful, so it is enough to stop.
If the other party is indirectly heard by your praise, than you tell me directly more of a surprise. On the contrary, if it is criticism of each other, do not tell the parties through a third party, to avoid refueling Tim vinegar.
 
Someone has done a little bit for you, you just say thank you, I'm sorry, this trouble you. As talented and scholarly, please a lot of advice. This lack of emotional courtesy, you can avoid the.
 
4 the face of other people's praise, say thank you like
 
Most people are praised, most will answer okay! Or with a smile. Rather than frankly accept and directly with each other to say thank you. Sometimes the other side praised our dress or something, and if you say: it's just a bargain! But will make each other awkward.
 
5 have to appreciate the amount of competitor
 
When your opponent or annoying people are praised, do not rush to say: But ..., even if you do not agree with each other, on the surface or to say: Yes ah, he worked very hard. Show yourself the magnanimity.
 
6 Criticism also depends on the relationship
 
Advice may not be righteous, even if you are kind, the other may not appreciate, or even misunderstand your kindness. Unless you have a certain relationship or trust with each other based on, or do not criticize free.
 
7 criticism can also be very pleasant
 
It 's easy to say, "I have some thoughts about you ... maybe you can listen.
 
8 The point in time is important
Never on Monday morning, almost most people will have melancholy symptoms on Monday. Also do not work on Friday before, so as not to undermine the mood of the other weekend off.
 
9 Note the occasion
 
Do not criticize your friends or colleagues in the presence of outsiders, these words in private closed doors like.
 
10 with recommendations
 
In addition to criticism, but also should provide positive suggestions for improvement, can make your criticism more convincing.
 
11 avoid the answer should not be said to export
 
Such as: not right, it should be ... ... you seem to deliberately looking for such a ballast. In addition, we often say: I heard ..., I feel like you listen to Tu told the news, there are decent.
 
 
Do not answer Yes
 
This is a very bad argument, when the other party to hear this response, the hearts will inevitably think: Are you knowingly ah? So long as the echo said: Yes!
 
13 get rid of nothing of mantra
 
Everyone has a habit of talking mantra, but easy to make people resent. For example: Do you understand what I mean, do you know? Basically ..., Honestly ....
 
14 Remove unnecessary noise
 
Some people every word finally used to add "ah" and other auxiliary words, such as "that is ah", "of course", in a more formal occasion, it will appear not solemnly stable.
 
15 Do not ask the other company what to do
 
You meet someone at an event and tell yourself that you work for a company when you introduce yourself. Do not ask: What is your company doing? This event may be organized by their company, if you do not know the embarrassing. Do not say: I heard you do well! Because the other side may be out this quarter results 3 percent. You should say: What position do you hold in the company? If you do not know each other's career do not ask, because he may not work.
 
16 Do not ask the unfamiliar people why
 
If not enough friendship, ask each other why? Sometimes there will be questioning, exploring the meaning of privacy. For example, why do you do, why do you make this decision, these problems should be avoided.
 
Do not think that everyone knows you
 
Encountered once met, but not deep understanding of the people, must not say: "Do you remember me" in case the other party can not remember, it is embarrassing. The best way is to introduce myself: "Hello, I am × × ×, really happy to meet again.
 
18 Refusal can not be rude
 
Meal, if the owner recommends you eat something you do not want to eat, you can say: "I 'm sorry, I can not eat this dish, but I will eat a little ..." Let each other feel you really like and thank They prepare food. If you are full, you can say: "These dishes are delicious, but if you are full, you really want to eat more."
 
19 Do not show themselves worse than the other
 
If someone says he just went to New York for a week during a social conversation, do not say that you've been away for the last month, and that it will spoil the conversation. Might as well along the other side, to share your feelings and love for New York.
 
Do not correct others' mistakes
 
Do not over-correct someone else's pronunciation, grammar or facts, not only make the other side feel embarrassed, but also appears you love performance.
 
 
21 do not know not to pretend to understand
 
If you do not understand the subject of the conversation, frankly: "I do not know this problem." Others will not continue to make things difficult for you. If you do not understand but also pretend to understand, easier to say the wrong thing.
 
22 master 1 second principle
 
Listen to someone else's conversation, before answering, the first pause for 1 second, on behalf of you just have to listen carefully, if then answered, will make you feel like you have long been waiting to interrupt each other at any time.
 
23 heard not speak
 
When you listen to someone talking, you only hear what the other person knows and are willing to tell you. In addition to listening, we must also observe. What is his behavior? What do you do? How to allocate time and money.
 
24 selec a reasonable time
 
When you have something to find a colleague or supervisor to discuss, should be based on their own issues important or not, selec the right time. If it is for personal chores, do not bother when he is thinking about. If you do not know when the other free, may wish to first write to him.
 
25 Smile refuses to answer private questions
 
If you are asked not to answer the private questions or make you uncomfortable, you can smile with each other, said: "This problem I can not answer." Neither embarrassing to each other, but also to keep your bottom line.
 
26 turn around and beat back
 
Many social occasions, drinking is always unavoidable. Do not directly say: "I do not drink." Better to say humorously: "I am more good at pouring for everyone.
 
27 first reported on their own name
 
Forget the name of each other, as a formal occasion, to introduce each other's own name or card, the other will be homeopathic reported on their name and business cards, eliminating the name of the other party can not tell the dilemma.
 
28 improper gossip microphone
 
When a group of people chatted about a person's gossip or rumors, do not casually echoed, because as long as the export, then, will spread to the ears of the parties. The best way is not to show your position, just say, "I do not know your part.
 
29 issued a guest order
 
If you feel that time is almost the end of the conversation or a visitor, but the other seems to have no intention to get up to leave, you can say: "Sorry, I have to get through the phone, the time may be a little long ...", or: "Today is really Thank you for coming ... ". You can also inadvertently look at their watches, so that the other know that the go.
 
30 Let the other side think he is very important
 
If you ask for help to the older generation, you can say: "Because I trust you, so I want to talk to you ..." Let the other side feel highly respected.
 
31 Describe the status quo directly
 
And subordinates are not the same, do not criticize directly, but to explain wher the differences.
 
Seeking solutions
 
If the subordinate poor performance, should be asked how he can be resolved, do not take a threat attitude.
 
33 active expression help
 
If you can not solve the problem of subordinates, do not say "This is not to bother me," but tell him, I know who can help!
 
34 Speech should be equal
 
"I have more than ten years of experience, listen to me on the right." The better argument is: "This method I used, and very effective, you should not try?
 
35 flexibility to accept subordinates views
 
Even if you have a mindset, do not say to your subordinates: "These suggestions are considered and need not be said any more." Or should they give the opportunity to say, "I have a case on this issue, Want to hear what you think. "
36 appropriate silence
 
Appropriate silence can attract people's attention, letting people afraid of missed what content.
 
37 do not let the other side say "no"
 
Do not let the other party say "no" the second election of the question method - "is drinking red wine or drinking beer?
 
38 shows respect
 
If you take a small children, at any time to write down the contents of each other's speech, more respect - "This sentence is very inspiring, I have to write it down, do you think I said it makes sense?
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